H/t Drew McManus, a great Peter Gelb quote:
“Once the dust settles,” he added, the musicians “don’t have to love me to play well.”
The public has to love you.
Not just major donors. The great unwashed public. Y’know, the people you need to fill that gargantuan 3800-seat cavern week in and week out. The paying customers you’re now so eager to lock out, disrespect, and condescend to.
2014 has shown that bad things can happen to hated music CEOs, and we’re not even seven months through! Things like screams of “fire Henson!” emanating from Orchestra Hall in Minneapolis, or the crowd heckling San Diego Opera head Ian Campbell after he announced he was shutting that company down. The actions and attitudes of both of these men led to widespread public anger and decreased support of their respective institutions. (Until their departures, of course.)
So some friendly advice:
You’re thinking of your labor dispute as a two-way tug of war. Surprise!: it’s a three way. The third team is the public. They’re just coming on the field now. If you keep screwing up your PR, two of those teams will be pulling against you.